An example of artificial intelligence is the use of the office assistant (Clippit) in
Microsoft Office. Describe three ways in which Clippit could tell that the user was writing letter.
Answer:
- Clippit knows that it is Ms Word program you have opened and this narrows down the possible
intentions of the user.
- Identifies the situation; that is, (Dear Ms/Mrs/Mr) and matches this against
pre-existing salutations.
- Identifies the address block and matches it with standards layout of addresses.
- Identifies sign-off phrases such as ”Yours sincerely”.