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<=KNEC Diploma in ICT Module III: Management Information Systems past paper July 2020
Haartz Company intends to rationalize their business processes and this is likely to face resistance from the employee. Outline four measures the management should put in place to mitigate this resistance.
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Questions List:
1. Outline four challenges that an organization would face in performing frequent systems maintenance.
2. Describe three components of a management information system.
3. Information is a vital resource to successful management of an organization. Explain three roles it plays in the organization.
4. Dan intends to protect the intellectual property right of an information system he developed. (i) Explain the term intellectual property. (ii) Outline two ways that he could use to protect this right.
5. Explain three reasons that would cause an information system project to fail during the implementation stage.
6. Managers need good information to assist them to perform their functions in an organization. Outline four qualities of such information.
7. Dove Company intends to develop an information system for its operations. Outline four strategies that the management could put in place to ensure the success of this project.
8. Outline four features of a system approach to information system.
9. Describe each of the following processes as applied in management information systems: (i) Automation (ii) Business process re-engineering (iii) Total quality management
10. The management of Backrob Company Ltd. intends to use an information system to centralize its production and marketing operations. Explain three benefits the company is likely to derive from this.
11. Organizations apply various approaches to information system planning. Describe two such approaches.
12. With the aid of a diagram, describe the three phases of a decision-making model in an organization
13. Distinguish between phishing and cyber stalking as used in computer crime
14. A certain company intends to acquire a new human resource management system. The company has the following options to consider: Option 1: The in-house development of the system Option 2: The procurement of an off the shelf software package. (i) Outline two advantages of each of the options; (ii) Explain one circumstance that would necessitate the company to use each of the options.
15. Define each of the following terms as used in management information system planning: (i) Policy; (ii) Vision statements; (iii) Mission statement.
16. With the aid of a diagram, describe SWOT analysis techniques as used in strategic information system planning.
17. Outline three ways in which information system could be applied in each of the following functional areas of an organization: (i) Finance; (ii) Marketing.
18. Distinguish between emergency and routine system maintenance technique as used in information systems.
19. Explain each of the following steps involved during the process of integrating information system plan to organizations’ overall plan; (i) Identifying objectives and challenges; (ii) Drawing operational plan; (iii) Identifying alternatives.
20. A certain organization has integrated an online analytical processing module into its management information system. Explain three reasons that could have prompted the management to make this move.
21. Distinguish between dummy activity and event as used in network analysis
22. Haartz Company intends to rationalize their business processes and this is likely to face resistance from the employee. Outline four measures the management should put in place to mitigate this resistance.
23. Define each of the following terms as used in management information system: (i) Interaction; (ii) Interdependence.
24. Describe three characteristics of an information society
25. Both developed and developing countries face challenges as a result of the information society. Explain three such challenges
26. Distinguish between thruway and evolutionary types of prototyping as applied in information system development.
27. Describe each of the following project evaluation technique as applied in information system project management: (I) Internal rate of return (IRR) (II) Return on investment (ROI). Outline one advantage of each of the technique in (i)
28. Explain two circumstances that would necessitate an organization to adopt the use of expert systems in its operations
29. A certain organization has automated their purchasing and invoicing processes. Explain three benefits the organization is likely to derive from this move
30. Galaxy Company made changes on their recently implemented management information system. Explain two reasons that could have led to this.
1. Outline four challenges that an organization would face in performing frequent systems maintenance.
2. Describe three components of a management information system.
3. Information is a vital resource to successful management of an organization. Explain three roles it plays in the organization.
4. Dan intends to protect the intellectual property right of an information system he developed. (i) Explain the term intellectual property. (ii) Outline two ways that he could use to protect this right.
5. Explain three reasons that would cause an information system project to fail during the implementation stage.
6. Managers need good information to assist them to perform their functions in an organization. Outline four qualities of such information.
7. Dove Company intends to develop an information system for its operations. Outline four strategies that the management could put in place to ensure the success of this project.
8. Outline four features of a system approach to information system.
9. Describe each of the following processes as applied in management information systems: (i) Automation (ii) Business process re-engineering (iii) Total quality management
10. The management of Backrob Company Ltd. intends to use an information system to centralize its production and marketing operations. Explain three benefits the company is likely to derive from this.
11. Organizations apply various approaches to information system planning. Describe two such approaches.
12. With the aid of a diagram, describe the three phases of a decision-making model in an organization
13. Distinguish between phishing and cyber stalking as used in computer crime
14. A certain company intends to acquire a new human resource management system. The company has the following options to consider: Option 1: The in-house development of the system Option 2: The procurement of an off the shelf software package. (i) Outline two advantages of each of the options; (ii) Explain one circumstance that would necessitate the company to use each of the options.
15. Define each of the following terms as used in management information system planning: (i) Policy; (ii) Vision statements; (iii) Mission statement.
16. With the aid of a diagram, describe SWOT analysis techniques as used in strategic information system planning.
17. Outline three ways in which information system could be applied in each of the following functional areas of an organization: (i) Finance; (ii) Marketing.
18. Distinguish between emergency and routine system maintenance technique as used in information systems.
19. Explain each of the following steps involved during the process of integrating information system plan to organizations’ overall plan; (i) Identifying objectives and challenges; (ii) Drawing operational plan; (iii) Identifying alternatives.
20. A certain organization has integrated an online analytical processing module into its management information system. Explain three reasons that could have prompted the management to make this move.
21. Distinguish between dummy activity and event as used in network analysis
22. Haartz Company intends to rationalize their business processes and this is likely to face resistance from the employee. Outline four measures the management should put in place to mitigate this resistance.
23. Define each of the following terms as used in management information system: (i) Interaction; (ii) Interdependence.
24. Describe three characteristics of an information society
25. Both developed and developing countries face challenges as a result of the information society. Explain three such challenges
26. Distinguish between thruway and evolutionary types of prototyping as applied in information system development.
27. Describe each of the following project evaluation technique as applied in information system project management: (I) Internal rate of return (IRR) (II) Return on investment (ROI). Outline one advantage of each of the technique in (i)
28. Explain two circumstances that would necessitate an organization to adopt the use of expert systems in its operations
29. A certain organization has automated their purchasing and invoicing processes. Explain three benefits the organization is likely to derive from this move
30. Galaxy Company made changes on their recently implemented management information system. Explain two reasons that could have led to this.
